Profiting from Lean in the Non-Profit World
Lean success in the non-profit world
Presentation Code: VS4-07
Value Stream: VS4 - Lean Beyond Manufacturing
Day & Time: Thursday, Oct 18, 2012 - 9:30 AM
Length: 1 hour, 10 minutes
Many people think of lean as a manufacturing concept, but Boys and Girls Clubs/Big Brothers-Big Sisters of Edmonton uses lean principles to make gains in their non-profit service organization. As a result, they have been able to 1) speed up volunteer enrollment; 2) match children more efficiently; 3) streamline their fund development, supervision and administration processes; and 4) improve everything from staffing structures to food preparation and serving. In this presentation, the company will share their ongoing journey of planning, implementing, checking and revising the work they do and show you how lean works very well in the non-profit world.
In this presentation:
- Hear how lean can be applied in the non-profit world.
- Learn how lean techniques work in a service organization.
- Find out about the improvements made at Boys and Girls Clubs/Big Brothers-Big Sisters of Edmonton.
- Hear how innovative thinking helped apply lean to non-traditional areas.
- Take home new ways of thinking about how you can apply lean.
Boys and Girls Clubs / Big Brothers Big Sisters Society of Edmonton & Area
Boys and Girls Clubs/Big Brothers Big Sisters Society of Edmonton & Area is a community organization that serves children, youth and their families through providing caring relationships and safe places to visit. Boys and Girls Clubs/Big Brothers Big Sisters of Edmonton & Area provides service to more than 6,000 children, youth and families in Edmonton and the surrounding area.
Kim Collister has been employed with Boys and Girls Clubs/Big Brothers Big Sisters of Edmonton & Area for just over 10 years. She started in a frontline service delivery role, moved to a service delivery supervisory position and for the past seven years has been the manager of human resources, learning and development. Over the past two years, Kim has also played a lead role in applying lean management at Boys and Girls Clubs/Big Brothers Big Sisters of Edmonton & Area. Prior to working at the Boys and Girls Clubs/Big Brothers Big Sisters, Kim worked at several other non-profits and government organizations.
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