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Presentation

On the Mend

Instilling the leadership behaviors required for cultural change

Presentation Code: VS3-02

Value Stream: VS3 - Leadership, Change Management, Culture

Day & Time: Tuesday, Oct 16, 2012 - 11:00 AM

Length: 1 hour, 10 minutes

You need to change leadership behavior if you want to successfully implement continuous improvement. With transformative leadership, you can make every person in your organization a daily problem-solver, and this presentation will explain how to go about doing this. The ThedaCare Center has firsthand experience it gained from its own quality journey and will share the lessons it learned during this presentation. It will provide its collective insight on the best ways to unite employers, providers and payers to develop new models of care and payment that result in greater efficiency and expertise for healthcare providers and greater value for purchasers and patients. Much of what works in a healthcare setting can be applied to other companies and organizations, so these lessons are well worth learning.

In this presentation:

  • Hear why you need a special kind of leadership to foster a culture of continuous improvement.
  • Find out what leader behaviors are needed when you implement continuous improvement.
  • Learn how to instill the right kind of leadership in a complex organization.
  • Recruit and develop the leaders you want and need.
  • Make your leadership a continuous improvement leadership.

ThedaCare Center for Healthcare Value

Established in 2008 with a grant from ThedaCare, Inc., the non-profit Center for Healthcare Value is a worldwide resource and connecting point for healthcare leaders passionate about improving healthcare. Their vision is to change the industry through decisive action and education that spreads learning and accelerates improvement.

John Toussaint

John Toussaint, M.D., is CEO emeritus of ThedaCare and CEO of the ThedaCare Center for Healthcare Value. During his tenure as president and CEO of ThedaCare Inc., he introduced the ThedaCare Improvement System, which is the Toyota production system applied to healthcare. He is co-author of the 2012 Shingo Prize winning On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry.

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