Special Interest Sessions

Meet and Greet - The Social Networking Café

Are you wondering what to do November 14th, when you arrive at the AME International Conference in Baltimore? Stop by the Peale Room at the Hilton Hotel for a Berger cookie (a Baltimore specialty) and a glass of cold milk or a cup of coffee. At the Social Networking Café, open from 5:30 - 7:30 p.m., you will begin your week of networking with like-minded Lean thinkers and:

  • Connect face-to-face with your social networking contacts (AMEConnect, Linked-In, Facebook, Twitter, etc.).
  • Meet new people who will help you build your social network.
  • Get tips from experienced social networkers if you haven’t already taken the plunge.
  • Have all your questions regarding Workshops, plant tours, Value Stream presentations, the Idea Exchange Café, Special Interest Sessions, etc., answered by AME volunteers.

Come for the cookie - stay for the connections!

The Practitioner Idea Exchange Café
idae exchange

The Practitioner Idea Exchange Café is a great example of one of our 10 Special Interest Sessions. If you do not feel ready for a prime-time presentation, but would like to present some of your company's best practices, the Practitioner Idea Exchange Café provides you with the opportunity to share and learn in six facilitated Continuous Improvement sessions. This peer-to-peer learning café-style forum has received rave reviews and promises to be one of the highlights in Baltimore. The Practitioner Idea Exchange Café is exclusively for the sharing of Continuous Improvement ideas between practitioners. There are two ways in which practitioner attendees to the AME Annual International Lean Conference can participate. You can post a best practice on the café walls. 1. Bring your examples with you to the conference, attach your business card to them and then use the masking tape in the Café to post your best practices, program outline or visual example documents. Promotional or advertising material is not permitted in the Café. 2. Attend one of six facilitated sessions. During these sessions, the attendees are the presenters. A facilitator will guide the conversation, so as many attendees as possible can either contribute to the idea sharing or ask questions to harvest ideas to take back to their facility.

Excellence Inside Product Development: Completing the Flow of Knowledge Across the Lean Enterprise

It is time to complete the cycle and engage your front-end team members in creating a complete Lean Enterprise! The Lean Enterprise is neither complete, nor as successful, unless you address the front end of your value streams - product/service development and customer knowledge. Many organizations struggle with how to be ‘Lean' in product development. Work in that area is different, as are the highly technical experts who do the work - engineers, scientists, software developers, designers, creative and research types. Their needs and approach to tools and Lean practices may be different, BUT the fundamental principles apply and are key to a vibrant enterprise.

This series of Special Interest Sessions will to help you determine what it means to be ‘Lean' in development and translate it into a successful framework for your organization. Through a series of interactive sessions, dialogue, learning and networking sessions, you will go back to your organizations armed with a roadmap to complete your Lean enterprise that you will have helped create. So what does it take to make Excellent product development in a Lean Enterprise for your organization? Bring your development team to figure that out!

NPD-01 - Tuesday, November 16  -  9:00-10:00 a.m.
Developing a Framework for Lean in Product Development (Beginner)
Introduction by Robert "Doc" Hall
Presentation by Jim Luckman, Lean Transformations Group

Effective product development begins with an Environment of Robust Problem-solving & Rapid Learning. The fundamentals underlie all parts of the organization. For product development, you need to adapt the principles of drive knowledge creation and innovation.

NPD-02 - Tuesday, November 16  -  10:30-11:30 a.m.
Three Enablers of Excellence (Beginner/Intermediate)

This session dives deeper into the three pillars of knowledge and skills that drive results, with three presentations:

Flow from Concept to Launch - Andy Krupp, National Instruments
- addresses how to create fast learning cycles and integration events.
Robust Product Knowledge - Dan Shoenhair, Ping Inc.
- provides the methods for gathering critical knowledge.
Knowledge Capture & Continuous Improvement - Michael Kennedy, Targeted Convergence Corp.
- knowledge capture and reuse builds organizational capabilities to support your product portfolio and accelerate future learning.

NPD-03 - Tuesday, November 16  -  2:00-3:00 p.m.
Dialogue on Making Excellent Product Development Happen (All Levels)
Open Forum, Tricia Sutton, Facilitator; Speakers from Sessions 1 and 2: Jim Luckman, Andy Krupp, Dan Shoenhair, Michael Kennedy, plus Ron Mascitelli, Technology Perspectives and Robert "Doc" Hall.

Open forum to refine the framework and explore how to make it happen:
- How do you get started?
- Dealing with roadblocks.
- How does leadership get engaged?
- What was the single biggest impact?
- How long does it take to get results?
- Dealing with expectations for instant gratification.


Minitab Statistical Software

For nearly 40 years, Minitab has been delivering software designed to help you succeed. At this conference, Minitab will present two Special Interest Sessions.

MINI-01 - Tuesday, November 16  -  9:00-10:00 a.m.

This session will focus on Quality Companion offering the tools you need to manage your Lean Six Sigma program, including Value Stream Mapping.

MINI-02 Tuesday, November 16 -  10:30-11:30 a.m.

This session will showcase what's new in Minitab 16, including well-received Assistant, giving everyone in your organization the power to improve it.

Attend both sessions to see how you can use Minitab to analyze your data and use Quality Companion for everything else.


Lean Certification Program: Halliburton's Lean Success Story & Portfolio Writing Tips and Knowledge Sharing from Lean Experts

Join this Special Interest Session to understand and learn more about the AME, SME, The Shingo Prize and ASQ Lean Certification Program.

Tuesday, November 16 - 9:00-10:00 a.m.
Thursday, November 18 - 9:00-10:00 a.m.

This first session will feature a success story on how Halliburton integrated the Lean Certification program into their culture with measurable results! An overview of the Lean Certification Program will precede the presentation by David Swiderski, Manufacturing Excellence Manager, LBC, who will explain the journey of how the company leveraged the Lean Certification Program as a framework for its Lean leaders.

Tuesday, November 16 - 10:30-11:30 a.m.
Thursday, November 18 - 10:30-11:30 a.m.

This second session will comprise of an interactive portfolio Q&A session, including writing tips and knowledge sharing. It will be moderated by Lean COA members, who will share their portfolio experiences for each levels of certification. Your portfolio documents both the project's results and personal growth and development experienced through your Lean journey. Bring questions and share with others your Lean certification experience.

Use this valuable information as a springboard for Lean conversation in your own organizations or to start your own Lean certification journey.

Microsoft Learning University

Lab #1 - Getting Started: A User-Centric Approach to Business Process Improvement
TMS-01   - Tuesday, November 16 - 1:45 - 3:00 p.m.
WMS-01 - Wednesday, November 17 - 9:00-10:15 a.m.
WMS-03 - Wednesday November 17 - 2:00-3:15 p.m.

Whether you are embarking on your first project or launching a new one, picking the right project and building the right plan are key. In this interactive session, design experts from Global 360 will work through a mock project, starting with the selection and justification of the process initiative. We will then focus on how to drive your process improvement, by documenting your processes and designing new ones, using Visio as a mapping tool. Throughout, we will share approaches to accelerate and sustain adoption by employing a user-centric approach.

Participants will learn how to:

  • Identify key aspects of a project that make it ripe for process automation
  • Build a business justification for a project
  • Take a user-centric design approach to accelerate discovery and adoption
  • Rapidly define your solution using process visualization, collaboration and mapping tools like Visio 2010, SharePoint and analystView
  • Use configurable tools to build user-centric workbenches and manager dashboards

Lab #2Using Business Process Analysis Technology for Continuous Improvement
WMS-02 - Wednesday, November 17 - 10:30 - 11:45 a.m.
WMS-04 - Wednesday, November 17 - 3:30-4:45 p.m.

Interested in Business Process Management (BPM) techniques and Business Process Analysis (BPA) tools? This session be conducted by business process experts from Global 360 and will focus on business and operations analyst who want to use BPA to perform Continuous Improvement activities. We will share approaches for revisiting the user experience to further improve key business processes. We will then focus on methods to ensure changes are rapidly adopted and also retained over time, within the organization. Participants will have the opportunity for hands-on interaction with methods and technology that can take your continuous improvement efforts to the next level.

Participants will learn how to:

  • Use advanced analytics and simulation to continuously improve your processes
  • Apply a user-centric approach to revisiting processes for continuous improvement
  • Use visibility tools to set and monitor KPIs (key performance indicators)
  • Extend process improvement using BPM tools to gather performance metrics
  • Learn about Visio-based simulation and leveraging BPMN

All attendees of both sessions will receive a free copy of Global 360’s analystView, the new Visio-based simulation tool available with Microsoft Office Visio 2010. We look forward to seeing you!

Speakers: Donna Tellam, Director of Technology and User Experience, Global 360 and James Shipley, Solutions Specialist, Global 360.


AME/APQC Benchmarking Community of Practice (CoP)

Thursday, November 18
AM Session - 9:00 - 11:30 a.m.

PM Session - 1:30 - 3:30 p.m.

The Association for Manufacturing Excellence (AME), along with the American Productivity and Quality Center (APQC), have established a benchmarking Community of Practice. Created by the founding partners: AME, APQC, Boeing, Raytheon and Northrop Grumman Shipbuilding. The purpose of this Special Interest Session is to provide an open forum for organizations and individuals to come together and share ideas and best practices.

Designed to help transform its members from casual (industrial tourists) to highly effective benchmarking practitioners. Two of the biggest barriers to an organization starting their benchmarking journey to excellence are: 1) finding a group of trusted peers who are interested in benchmarking, and 2) actually starting the process.

This Special Interest Session will feature the AME Manufacturing Award winners, who will be sharing with others their best practices on their journey to enterprise excellence, and the value of participating in the AME Manufacturing Excellence Award Process. Then, the National Association for Manufacturers will share a study dealing with manufacturing operations, here and abroad, and how companies are rebalancing them. The trend of reshoring will be discussed, with an explanation of how to make an informed business decision using the Total Cost of Ownership (TCO) Estimator.

A Consortium Member? Interested in learning more? There’s Value in this year’s Consortia Program

You already have a 100% money-back guarantee that you will gain value from this Conference. This year’s conference offers even more to anyone looking for Consortia-related value. In addition to the world-class value the 2010 Conference will provide, you will be able to choose from a menu of 9 value-adding activities and events that will enhance your Consortia experience and take-away value!

It all begins with the Consortia Reception from 5:00-7:00 p.m. on Monday, November 15th, where introductions, networking and exchanges will explode! In addition to meeting everyone, each Consortium will share a quick snap-shot of their ‘best practice’ which you may find of interest. And this is just the beginning.

Keep a sharp eye out for coming Consortia details and be prepared to select from this year’s largest ever Consortia Menu of value. For starters the program includes:

  • A designated Pin to recognize all Consortia members.
  • Monday night’s Consortia Reception.
  • A get-to-know-each-other seating arrangement on the first day (Tuesday).
  • Wednesday morning, you will be able to attend Steven Spear’s workshop on how to gain your “High Velocity Edge.”
  • Meeting nightly in your own Consortia Room to review the day and prepare for the next.
  • Two, one-on-one opportunities for you to meet and talk directly with world-renowned experts, like Steven Spear and George Koenigsaecker - for George, be sure to bring along your questions/issues on ‘making Lean transformations successful.’
  • Access to some of Plant Tours hosted by Maryland Consortium member companies.
  • An introductory course on how to start your own Consortium, "What is a Consortium and Why Should We Be in One?" - Tuesday, November 16, 2:00 - 3:00 p.m.
  • Learn how AME plans to support Consortia in the future.

Although there will not be additional charges for these events, you will be asked to register, as space will be limited on the workshops. Details on how to do this will be coming shortly.

North American Consortiums are expanding. And the driving force is competitiveness and profitability, which requires the acceleration of innovation and continuously improving value provided to the customer. Consortiums are providing needed leverage of human and physical resources of other non-competing companies faced with the need to compete and win in the global market place. For many Consortium members, it means accelerating the velocity of their journey to world class and that means adopting a common language of Value and Lean Thinking.

Rapid Knowledge Transfer for the 21st Century: Social Media for Business

What is social media? As a Lean professional, how do I use social media to effectively share ideas and make my team more productive?  Presented by members of AME’s social media council, Social Media for Business will offer two hour-and-a-half-long sessions for conference attendees.

Wednesday, November 17 - 10:30 a.m.-12:00 p.m.

This beginner's session will discuss LinkedIn and how easy it can be to connect and collaborate with fellow Lean and operations professionals.

Wednesday, November 17 - 2:00-3:30 p.m.

This advanced session, for advanced social media users, will include a recap of various social media platforms (LinkedIn, Twitter, YouTube, etc.) and their use for business, and will also explain the fundamentals of AMEConnect, AME’s private social network. You will learn how to share documents with fellow association members, start your own blog and exchange messages with association members.

 Learning Kaizens: In-depth Perspective on Excellence Inside.

Attendance for each Kaizen event will be limited to a small number of participants learning together in a dynamic environment. Experienced subject matter experts will help guide participants through the day’s activities.

USHUD - Learning Kaizen

Tuesday, November 16th
Depart from Baltimore Hilton at 7:15 a.m. - return approximately 5:15 p.m.

This Learning Kaizen takes place at the Department of Housing and Urban Development (HUD) in Washington, DC. HUD's mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. The Office of Housing, which will host this Learning Kaizen, provides vital public services through its nationally administered programs. It oversees the Federal Housing Administration (FHA), the largest mortgage insurer in the world, as well as regulates housing industry business.
Facilitated by Maria Elena Stopher, President of Ultimate Lean and Vice Chair of AME.

Take a day to do an A3 on a real-life problem! Help solve an existing hiring problem that HUD (and many other organizations) faces with its hiring process. Work with HUD employees and fellow AME Conference attendees to help HUD improve its “onboarding” process. Employees are hired, but sometimes cannot do their work immediately because they do not yet have their badges made, computers set up, clearance access levels set or an office area ready. During this Learning Kaizen, we will construct an A3, learning the 8 phases of critical thinking and problem solving. This will be a highly-interactive, hands-on session, in which you will learn the power and methodology of A3 problem-solving. The session is designed for leader/practitioners who are interested in getting hands-on experience with the A3 method. The day will focus on helping to equip attendees with a solid understanding of A3, and how it can be applied for any problem-solving situation. Those who are open to new ideas, and find value in exchanging knowledge and solutions, will find this day of value.

Upon completion of this Learning Kaizen, attendees will:

- Learn how the United States Government is using Lean methods to help improve its processes, programs, and offerings.
- Through training and immediate application, become familiar with and learn to resolve issues using the A3 method.
- Work with HUD employees and fellow AME conference attendees to help HUD create an action plan.
- Be able to return to their companies and introduce the A3 method to colleagues, and run and execute A3 events at their sites.

Comfortable business casual attire is recommended. Lunch will be provided. Photo identification is required in order to enter the HUD building. This Learning Kaizen is limited to 10 participants. The host company reserves the right to preclude participants from this even.


NORTHROP GRUMMAN - Learning Kaizen

Thursday, November 18th
Depart from Baltimore Hilton at 7:00 a.m. - return approximately 3:15 p.m.

This Learning Kaizen takes place at Northrop Grumman Electronic Systems in Linthicum, MD. Northrop Grumman is a world leader in the design, development and manufacture of advanced electronics for military, civil and commercial use. The sector provides a variety of defense electronics and systems, airspace management systems, navigation systems, precision weapons, communications systems, marine systems, space systems, government systems, and logistics services. Northrop Grumman’s vision is to be the preferred global security and infrastructure solutions provider, and to be number one in terms of creating value for its customers, owners, partners, and people. The company’s mission is to provide the best solutions for sensing, understanding, anticipating, and controlling the environment, enabling rapid, overwhelming advantage for its customers and their operations.
Facilitated by Brian McKibben, Principal, Cumberland Group and Director for AME’s Midwestern Region.

Take a day to do a mini Kaizen on a real-life problem! Help address an existing capacity issue that Northrop Grumman (and many other organizations) faces within one of its production departments. Work with Northrop Grumman employees and fellow AME Conference attendees to help the company improve its throughput. Over the next year, the Electronic Module Assembly and Test department will need to double its output and address the current bottleneck in testing. In order to improve the product flow, and to increase communication between shifts, Northrop Grumman will implement visual management systems. This will be a highly-interactive, hands-on session, in which you will learn the steps involved in Kaizen and an overview of visual management techniques. Teams of participants will work together to identify and recommend visual management systems that the company can implement. The session is designed for leader/practitioners who are interested in getting hands-on experience with visual management techniques and rapid improvement events.

Upon completion of this Learning Kaizen, attendees will:

- Learn how Northrop Grumman is using lean kaizen methods to help improve its operating processes.
- Through training and immediate application, become familiar with and learn to resolve production performance issues using visual management techniques.
- Work with Northrop Grumman employees and fellow AME Conference attendees to help NG customize visual management tools to an existing production process.
Be able to return to their companies and introduce visual management techniques to colleagues, and begin the preparations for rapid improvement events at their sites.

Comfortable business casual attire is required. To participate, attendees must have closed-toe shoes and no high heels. No cameras or laptops will be allowed in the facility. Lunch will be provided. Attendees must be US citizens, and each attendee must bring and present his/her driver's license.